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National Alliance on Mental Illness of Western Massachusetts

NAMI Western Massachusetts

1221 Main Street, Suite 100 (in the Catherine Horan Medical Building) Holyoke MA 01040

(413) 786-9139

Hours: Monday - Friday 8:30 AM - 3:00 PM


General Information email:


For more information, click here to view our Support page.

If it is an emergency, please call the Statewide Community Behavioral Health Centers Crisis Service Programs and Mobile Crisis Intervention Team:

Toll Free at 877-382-1609 and enter your zip code for local services

National Suicide Prevention Lifeline: 800-273-TALK (8255), 988 (24/7)


NAMI Helpline: 800-950-NAMI (6264) or M - F, 10 a.m. - 10 p.m., ET.

Crisis Text Line - Text "Helpline" or "Friend" to 62640, or chat at, (24/7 confidential, free crisis counseling)

NAMI-Mass Compass Helpline: M - F, 9 a.m. - 5 p.m. English and Spanish 617-704-NAMI (6264) / 800-370-9085 email


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NAMI remains committed to providing a safe, secure space to talk about whatever's on your mind. We encourage you to visit NAMI’s discussion groups to find support, share your experiences and learn from others affected by mental health conditions. The new and improved discussion boards are mobile-friendly and let you personalize posts with emojiis, badges and avatars.

Enter Discussion Groups

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