Talk to Someone Who Understands

National Alliance on Mental Illness of Western Massachusetts

NAMI Western Massachusetts

324A Springfield Street

Agawam MA 01001

(413) 786-9139

Hours: Monday - Friday 8:30 AM - 3:00 PM

President, Donna Bunn:

General Information email:


 For more information, click here to view our Support page.

If it is an emergency, please call the Statewide Emergency Service Program (ESP):

Toll Free at  877-382-1609 and enter your zip code for local services, OR Dial 911 and tell them

they will be dealing with a person with a mental health crisis.


National Suicide Prevention Lifeline :800-273-TALK (8255), (24/7)


NAMI Helpline: 800-950-NAMI (6264) or M - F, 10 a.m. - 8 p.m., ET.

Crisis Text Line - Text "NAMI" to 741741, (24/7 confidential, free crisis counseling)

NAMI-Mass Compass Helpline: M - F, 9 a.m. - 5 p.m. 617-704-NAMI (6264) / 800-370-9085 email


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NAMI remains committed to providing a safe, secure space to talk about whatever's on your mind. We encourage you to visit NAMI’s discussion groups to find support, share your experiences and learn from others affected by mental health conditions. The new and improved discussion boards are mobile-friendly and let you personalize posts with emojiis, badges and avatars.

Enter Discussion Groups

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