National Alliance on Mental Illness of Western Massachusetts

NAMI Western Massachusetts

(413) 786-9139

Toll Free: (800) 295-2121

Hours: Monday - Friday 8:30 AM - 3:00 PM

President, Bernice Drumheller:

General Information email:


324A Springfield Street

Agawam MA 01001


For more information, click here to view our Support page.

If it is an emergency, please call the Statewide Emergency Service Program (ESP):

Toll Free at  877-382-1609 and enter your zip code for local services, OR Dial 911 and tell them

they will be dealing with a person with a mental health crisis.


National Suicide Prevention Lifeline :800-273-TALK (8255), (24/7)


NAMI Helpline: 800-950-NAMI (6264) or M - F, 10 a.m. - 8 p.m., ET.

Crisis Text Line - Text "NAMI" to 741741, (24/7 confidential, free crisis counseling)

NAMI-Mass Compass Helpline: M - F, 9 a.m. - 5 p.m. 617-704-NAMI (6264) / 800-370-9085 email






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